Shipping Policy

1. Delivery Areas

We deliver across Bhubaneswar and can arrange delivery to other parts of Odisha through our logistics partners. For locations outside Odisha, please contact us to confirm feasibility before placing an order.

2. Delivery Timelines

• Within Bhubaneswar: typically 1–3 business days from order confirmation.
• Rest of Odisha: typically 3–7 business days depending on location and courier availability.
• Large items such as massage chairs may require additional time for assembly-ready dispatch.

3. Shipping Charges

Shipping charges depend on product size, weight, and delivery location. Charges, if any, will be communicated clearly before your order is confirmed — there are no hidden fees added after checkout.

4. In-Home Delivery for Massage Chairs

For massage chairs and large equipment, our team coordinates a delivery slot in advance and can assist with basic in-home setup and a walkthrough of the controls upon request.

5. Order Tracking

Once your order is dispatched, our team will share tracking details or keep you updated directly via call or WhatsApp, depending on the courier used.

6. Delays

While we aim to meet the timelines above, delivery may occasionally be delayed due to weather, courier disruptions, or high demand. We will proactively inform you of any significant delay to your order.

7. Contact

For delivery-related questions, reach us at +917008636254 or info@avatraders.in.